Privacy Policy

Last Updated: June 2026

This Privacy Policy explains how Dr Nathalie Gallichan collects, uses and protects personal information submitted through this website.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. WHO WE ARE

This website is operated by Dr Nathalie Gallichan.

Professional Registration: General Dental Council (GDC) No. 244678

The website provides information about specialist paediatric dental services and allows patients, parents, guardians and referring dental professionals to submit enquiries and referral requests.

2. INFORMATION WE COLLECT

When you complete a contact form, patient referral form or dental professional referral form, we may collect:

• Parent or guardian name

• Child's name

• Child's date of birth

• Email address

• Telephone number

• Information relating to your child's dental or medical history

• Referral information provided by dental professionals

• Any documents, photographs, radiographs or files uploaded through our forms

We may also collect anonymous website usage information through cookies and analytics tools.

3. HOW WE USE YOUR INFORMATION

We use personal information to:

• Respond to enquiries submitted through the website

• Process patient and professional referrals

• Arrange appointments and consultations

• Provide information about specialist dental services

• Communicate with patients, parents, guardians and referring professionals

• Maintain accurate records relating to enquiries and referrals

• Improve our website and services

We will only use your information where we have a lawful basis to do so.

4. STORAGE OF REFERRAL INFORMATION

Information submitted through website forms may be:

• Sent securely via email to the relevant practice or referral inbox

• Stored within secure Google Workspace applications, including Google Sheets, for administrative and referral management purposes

Access to referral information is restricted to authorised individuals involved in managing patient enquiries and referrals.

Appropriate measures are taken to ensure information is stored securely and handled confidentially.

5. SHARING YOUR INFORMATION

We will not sell or rent your personal information to third parties.

Information may be shared where necessary with:

• Dental practices providing treatment

• Healthcare professionals involved in your child's care

• Trusted service providers who help us operate our website and manage enquiries securely

• Regulatory or legal authorities where required by law

Any information shared will be limited to what is necessary for the relevant purpose.

6. DATA SECURITY

We take appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or loss.

While we take reasonable steps to safeguard information submitted through our website, no method of electronic transmission can be guaranteed to be completely secure.

7. DATA RETENTION

We will retain personal information only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations and maintain appropriate records.

8. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information in certain circumstances

• Restrict or object to certain processing activities

• Request transfer of your information where applicable

• Lodge a complaint with the Information Commissioner's Office (ICO)

Further information can be found at www.ico.org.uk.

9. COOKIES

This website uses cookies to improve functionality and analyse website performance.

For more information, please refer to our Cookie Policy.

10. THIRD-PARTY SERVICES

This website may use third-party services including:

• Squarespace

• Google Workspace

• Google Sheets

• Google Analytics

These providers may process data in accordance with their own privacy policies.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in legislation, services or website functionality.

Any updates will be published on this page.

12. CONTACT US

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Email: info@thepaediatricdentist.co.uk

General Dental Council Registration Number: 244678